Before confirming your payment, you can change or cancel your order on the “Your basket” page during the confirmation step for your order. In order to guarantee you the shortest delivery times, you cannot cancel or change your order once it has been finalised.

When your order and its payment are confirmed, we will send you an initial confirmation e-mail. If your order has been received, you can also find your order summary in the “My Orders” section of your account. If you do not receive this e-mail, your order may not have been registered. To check, contact us by e-mail at contact@noreva.com.

Choose the items you wish to purchase by clicking on “Buy”. You can continue shopping or place your order straight away. Once your products are in the basket, let yourself be guided by clicking on the “Confirm” button.

You can track your order status from your Noreva account, under “My Orders”. Next to each of your orders, its status is indicated as confirmed, shipped or delivered.

On the shopping basket page, type your code in the “You have a discount code” box, then click “Use” to validate this code. The offer will then be directly applied to your basket. Our offers can be used once per person, while stocks last and cannot be combined with other offers.

Your package is prepared within 48 hours of receipt of your order.